Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.
As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.
We are hiring service-focused individuals to join our team as Customer Service Agents . In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.
High school diploma or GED
Must be at least 18 years of age
Authorized to work in the United States
U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
Ability to follow detailed processes and meet performance expectations
Strong communication and active listening skills
Comfortable navigating computer applications and web-based tools
Ability to work independently and remain accountable to schedules
Preferred:
Prior call center or customer service experience
Bilingual (Spanish/English) preferred but not required
Familiarity with phone-based or computer-based support environments
Flexible scheduling options after certification
Paid training following successful client certification
W2 employment structure with payroll, protections, and stability
Paid time off and optional supplemental insurance (Aflac)
Household telehealth access through MDLive
Access to performance-based incentives
Career advancement pathways into support, QA, and leadership roles
All applicant information is kept confidential under EEO guidelines
Please Note:
This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
Follow us on Facebook at:
Join The Jcpenney Portrait Team Do you have a passion for photography and sales? Do you have a fun, upbeat personality? Do you enjoy working with infants, children, and adults? Thenpicture yourself here joining the JCPenney Portrait Team! We are hiring immediately...
...Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our... ...from shift start. Minimum 5 shift requirement, and AT LEAST ONE WEEKEND SHIFT REQUIRED on all shifts per wk EEO Statement Federal...
...Part-Time Weekend Box Truck Driver Pay: $21$25 per hour Schedule: Weekends Job Type: Part-time Intermountain Express... ...route issues, or other concerns to dispatch. Assist with basic warehouse or loading duties as needed. Qualifications Valid driver...
...Description E Moto USA is seeking a dedicated WFH Live Chat Customer Support Agent to join our growing team in Kahului. This full-time, fully remote position offers a flexible work-from-home opportunity within the fast-paced automotive industry. As a Live Chat Customer...
...Ophthalmic Assistant/PhotographerThe Ophthalmic Assistant/Photographer position is centered on advanced ophthalmic imaging and diagnostic testing, while also supporting the team with basic patient work-up when needed. The role's primary focus is to perform advanced ophthalmic...